Helen

Clay illustration of a small tanker passing a lighthouse at dusk, illustrating risk appetite vs risk tolerance

Risk Appetite vs Risk Tolerance: What’s the Difference?

If you’ve ever sat in a meeting where someone talked about risk appetite and someone else talked about risk tolerance, and you quietly wondered whether they meant the same thing, you’re in good company. They are two of the most muddled terms in risk management, and I regularly see them used interchangeably in policies and […]

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Infographic explaining the difference between information security and cyber security. Information security covers protecting information in any form — digital, paper, even spoken — while cyber security is the narrower part of that covering only digital systems and networks. Includes examples: a locked filing cabinet (information security) versus a firewall (cyber security).

Information security vs cyber security: are they actually the same thing?

Short answer: no. Slightly longer answer: no, and the difference is worth five minutes of your time, because getting it wrong in a tender response or a job description is one of those small mistakes that quietly tells a reader you haven’t quite done your homework. We hear the two terms swapped constantly — in

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Illustrated woman getting a failed-email error on her laptop, holding up her phone to a team group chat instead

What Happens When Your Email Goes Down (And How to Make Sure You Can Still Talk to Your Team)

This week, Outlook and email hosted through Microsoft went down for hours, for a huge number of people, all over the world. If you tried to send an email on Monday and it just sat there, or you couldn’t log in at all, that wasn’t your computer. That was everyone. The cause turned out to

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Illustrated woman sitting at a laptop with a thoughtful expression, considering what to do after receiving a data breach notification email.

Got a Data Breach Email? Here’s What to Actually Do

If you’ve had an email recently telling you your data was caught up in a “cyber security incident”, Manchester Airport’s recent breach notification will be a familiar shape to a lot of people right now. The natural reaction is to read it once, feel briefly uneasy, and then do nothing with it. That’s understandable. Most

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3D clay illustration of a stamp marked "aligned" next to a figure handwriting in a notebook, representing the gap between standards alignment and practical loggist training

What “Aligned to the National Standards” Actually Tells You

I’ve spent a chunk of this week reading National Occupational Standards, which is not a sentence I expected to type. It started because I wanted to check how our own loggist training holds up against the Resilience and Emergencies NOS — the official competency framework for this sector. Sensible enough. Then I noticed that the

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Infographic showing a 3-step plan for cyber incident response: first hours to stabilise and assess by deciding who's in charge, bringing in specialists, and reporting to the NCSC; days and weeks to recover safely by restoring essentials, using workarounds, and keeping people informed; and months ahead to rebuild stronger by fixing root causes and capturing lessons learned.

What to do when a cyber attack hits your business (in plain English)

The National Cyber Security Centre published new guidance in late July on recovering from a disruptive cyber attack. It’s genuinely good advice, but it’s written for organisations with a CISO, a Board and a dedicated IT team. If you run a smaller business, some of it won’t map onto your world at all. Here’s what

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Illustration of a woman keeping an incident log at her desk, reflecting the duty of candour, with a ringing phone and timeline diagram on the wall behind her

What Every Public Inquiry Is Really Telling Us About Logging

What Every Public Inquiry Is Really Telling Us About Logging I’ve been watching the news around the various public inquiries running at the moment, and there’s a pattern that keeps showing up. It’s not really about the disaster, the failure, or the tragedy itself. It’s about what happened afterwards, when someone asks the question that

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Illustration of a calm advisor reviewing a crisis management flowchart while chaos unfolds behind her, representing composure during a crisis

What England’s World Cup night can teach you about crisis management (even if, like me, you couldn’t care less about football)

What England’s World Cup night can teach you about crisis management (even if, like me, you couldn’t care less about football) I woke up this morning to the news discussing the England match (and the update to my position in the family sweepstake….I still have Norway, France and Spain which I am told is good!).

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RiskReady infographic showing five ISO standards — ISO 22301, ISO 27001, ISO 22361, ISO 31000 and ISO 22316 — divided into certifiable standards and guidance-only standards, with a quick guide to which one your organisation needs

ISO Spaghetti: Making Sense of the Standards You Keep Hearing About

ISO Spaghetti: Making Sense of the Standards You Keep Hearing About If you work in any kind of professional role, you have probably come across ISO standards. They get mentioned in tender documents, supplier questionnaires, job adverts, and LinkedIn profiles. ISO 27001. ISO 22301. ISO 31000. Sometimes all three in the same sentence. But what

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