If you’ve had an email recently telling you your data was caught up in a “cyber security incident”, Manchester Airport’s recent breach notification will be a familiar shape to a lot of people right now. The natural reaction is to read it once, feel briefly uneasy, and then do nothing with it. That’s understandable. Most
Got a Data Breach Email? Here’s What to Actually Do Read More »
If you’ve ever sat in a meeting where these two terms got used interchangeably, you’re not alone. I hear it all the time, and honestly it’s an easy mix-up to make. Both are about keeping information safe. Both show up in the same policies, the same training programmes, sometimes even the same job title. But
Data Protection and Information Security: What’s the Difference? Read More »
What does good data protection training actually look like? You may have seen the news last week about Addenbrooke’s Hospital, where around 40 members of staff accessed the medical records of a three-year-old boy injured in a crocodile attack. The hospital is still investigating whether all of them had a legitimate reason to do so.
What does good data protection training actually look like? Read More »
Is it a breach, a complaint, or a quality issue? Why getting that wrong matters Here’s a scenario that plays out in organisations more often than most people realise. A customer gets in touch, something has gone wrong, and the person who picks up the call does what feels natural — they apologise, fix it,
Is it a breach, a complaint, or a quality issue? Why getting that wrong matters Read More »
When the story broke about 48 members of staff at Stockport NHS Foundation Trust accessing the medical records of Southport stabbings victims without any legitimate reason, a lot of people were shocked. I wasn’t. Not because insider threat is inevitable — it isn’t — but because I’ve seen first-hand what passes for data protection training
When Data Protection Training Doesn’t Work — and Why It Matters Read More »
In today’s hospitality industry, guest experience is everything. From the warmth of a welcome at reception to the comfort of a well‑prepared room, every detail matters. Yet behind the scenes, one of the most important aspects of guest care is often invisible: protecting their personal data. For hotel chains, where thousands of residents and guests
