🚨 Introduction to Crisis Management – Build Awareness and Response Capability

Equip Your Team with Core Crisis Management Skills

Our Introduction to Crisis Management course provides a clear and practical foundation in how organisations can prepare for, respond to, and recover from crises. Grounded in ISO 22361:2022 guidelines and aligned with ISO 22301 requirements, this course is ideal for individuals who support or participate in crisis response within their organisation.

Whether you’re onboarding new members of your Crisis or Incident Management Team or offering wider organisational awareness, this training helps create readiness at every level.

🎯 Who Should Take This Course?

This e-learning course is designed for:

• Members of crisis or incident management teams
• Staff involved in crisis planning, response or coordination
• Managers preparing crisis procedures within departments
• Organisations seeking ISO 22301 & ISO 22361 alignment

It’s suitable as a stand-alone awareness course or as an introduction to more advanced training on topics such as decision-making, crisis communication, and incident command.

📚 Course Modules

The content explores core aspects of crisis management, including:

Module Title	What You’ll Learn
Nature of Crises	Understand the types of crises and their impact on organisations
Crisis Planning	Learn about proactive planning and risk assessment strategies
Managing a Crisis	Gain insight into response approaches, team coordination, and adaptability
Training for Crises	Discover how to embed skills through scenario-based exercises and rehearsals

Learners will explore principles of resilience, coordination, leadership, and agility during high-pressure scenarios.

🎓 Course Format and Certification

This online course is structured for maximum accessibility:

• Short expert-led video modules
• Quizzes after each section to test and consolidate learning
• Final assessment to confirm understanding
• Certificate of Completion for successful delegates

Estimated course duration: approx. 20 minutes

Perfect for busy teams and scalable across large organisations.

🏢 Expanding Crisis Capability

We are actively developing complementary courses that extend the learning journey, including:

• Crisis Decision-Making
• Crisis Communications
• Operating an Incident Management Team

These modules offer deeper strategic skills and tactical insight, ideal for specialist staff or those managing complex incidents.