At RiskReady Ltd (“RiskReady”, “we” or “us”), we work hard to keep the information you give us safe. We follow strict security procedures on how your personal information is stored and used, to help stop any unauthorised person getting hold of it. Please take the time to read this privacy policy, which is part of our terms of use.
We work in line with the UK General Data Protection Regulations and the Data Protection Act 2018.
This policy describes how we collect, use and look after the information you provide us with when you use RiskReady products and services.
Our website may contain links to other websites, which may have different privacy and security policies. Please note, we do not control these websites and cannot be responsible for any information you provide to them.
Contact Details
RiskReady Ltd is the controller for the personal information we process, unless otherwise stated.
You can contact us in the following ways:
Address:
RiskReady Ltd, Whitehough Cottage,Whitehough, High Peak, SK23 6BX, United Kingdom
Phone: 0800 035 1231
Email: info@risk-ready.com
Your Data Protection Rights
You have rights under data protection law, including the right to access, rectify, erase, or restrict your personal data. For full details, visit the ICO website.
You can exercise your rights free of charge, and we’ll respond within one month.
What Information Do We Collect?
We may collect:
Contact details (name, address, email, phone)
Usage information from our website
Responses to questionnaires or surveys
eLearning participation data
Contract and communication history
We process this data under GDPR Article 6(1)(b) for contracts such as for the management of your elearning account or Article 6(1)(f) for legitimate interest (e.g. newsletters).
Disclosing Your Information
We do not share your personal information unless:
It’s required by law
You have given explicit permission
It’s necessary for certification or audit purposes as agreed in advance
Marketing
RiskReady Ltd does not engage in direct marketing and will never use your data for unsolicited promotion.
Website Visitors & Analytics
We use Google Analytics to monitor usage patterns. This is anonymous and used solely to improve our site.
If we ever collect personal data (e.g. contact form), we will state so clearly.
Cookies
Please refer to our Cookie Policy for full details.
Retention Policy
We retain data only for as long as necessary. For example:
Client records: 12 years (electronic), 1 year (paper)
eLearning data: 2 years or per contract
Newsletter subscribers: until unsubscribed
Complaints
If you have concerns about how we handle your data, please contact us at info@risk-ready.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).